With busy and stressful working pace in contact center, how to improve the work efficiency with less effort? Thanks to the continuous hard work, tests and improvement that our R&D engineers have been through, Inbertec now present you U010P, a new a...

Before we understand a UC headset, we need to know what Unified Communications means. UC (Unified Communications) refers to a phone system that integrates or unifies multiple communication methods within a business to be more efficient. UC is an all...

Improper selection and use of headsets may cause the following adverse consequences: 1.For companies, poor quality headsets will affect call quality, resulting in customer dissatisfaction; the headsets are easy damage can also increase the company’s...

Many technologies of call centers have subtle changes. Externally, the most important tool for call center customer service staff (the call center headsets) has not changed much. So, what advantages are required for the development of the call center h...

Usually, noise reduction headphones are technically divided into two major categories: passive noise reduction and active noise reduction. Active Noise reduction The working principle is to collect the external environmental noise through the m...

Xiamen, China (August 2nd , 2022) Human beings are always fascinated by the amazing sea creatures. The frequency of hearing of sea creatures is different from human beings. The way they communication by the sound which is the deep and clear. Wit...

When it comes to finding a comfortable office headset, it’s not as simple as it might seem. What’s comfortable to one person, might be very uncomfortable to someone else. There are variables and because there are many styles to choose from, it takes t...

UC Headsets are headphones that are very common nowadays. They come with USB connectivity with microphone that built in them. These headsets are efficient for office works and for personal video calling, which are built with new technology that cancels...

(August 18th, 2022 Xiamen) Following the partners of China Materials Storage & Transportation Group Co.,Ltd.,(CMST) we walked into the real work scene of customer service. CMST as part of China logistics Co.,Ltd.，The company has 75 branches ...

1.Unified communication platform will be the main application scenario of the future business headset According to Frost & Sullivan in 2010 on the definition of unified communications, unified communications refers to the telephone, fax, data tr...