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E-COMMERCE ENTERPRISES CONTACT CENTER SOLUTION

With more and more e-commerce festivals 6-18 (June 6th )/ 8-18 (August 18th ) / 11-11 (Nov-11th ) , online shopping has become a common thing in people’s life. The call center is an important contact center between enterprises and customers. How can e-...
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HOW TO USE HEADSETS CORRECTLY

The headset must be used according to the manufacturer’s requirements before use, check the appearance and structure, and the normal function keys. Plug in the headsets cable correctly. Try each function in the manual. Some instructions are unpacked wi...
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U010P: A LITTLE TRICK TO IMPROVE THE WORK EFFICIENCY WITH LESS EFFORT

With busy and stressful working pace in contact center, how to improve the work efficiency with less effort? Thanks to the continuous hard work, tests and improvement that our R&D engineers have been through, Inbertec now present you U010P, a new a...
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WHAT IS A UC HEADSET?

Before we understand a UC headset, we need to know what Unified Communications means. UC (Unified Communications) refers to a phone system that integrates or unifies multiple communication methods within a business to be more efficient. UC is an all...
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SOME TIPS OF BUYING HEADSETS

Improper selection and use of headsets may cause the following adverse consequences: 1.For companies, poor quality headsets will affect call quality, resulting in customer dissatisfaction; the headsets are easy damage can also increase the company’s...
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ADVANTAGES OF CALL CENTER HEADSET

Many technologies of call centers have subtle changes. Externally, the most important tool for call center customer service staff (the call center headsets) has not changed much. So, what advantages are required for the development of the call center h...
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WHAT IS A NOISE CANCELLING HEADSET

Usually, noise reduction headphones are technically divided into two major categories: passive noise reduction and active noise reduction. Active Noise reduction The working principle is to collect the external environmental noise through the m...
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INBERTEC LAUNCHES GREAT VALUE CETUS SERIES CONTACT CENTER HEADSET

Xiamen, China (August 2nd , 2022) Human beings are always fascinated by the amazing sea creatures. The frequency of hearing of sea creatures is different from human beings. The way they communication by the sound which is the deep and clear. Wit...
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THE COMPLETE GUIDE FOR COMFORTABLE OFFICE HEADSETS

When it comes to finding a comfortable office headset, it’s not as simple as it might seem. What’s comfortable to one person, might be very uncomfortable to someone else. There are variables and because there are many styles to choose from, it takes t...
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BENEFITS OF UC HEADSETS

UC Headsets are headphones that are very common nowadays. They come with USB connectivity with microphone that built in them. These headsets are efficient for office works and for personal video calling, which are built with new technology that cancels...