Classification and utilization of Headsets

Headsets can be divided into two main categories: wired headsets and wireless headsets.
Wired and wireless Headset can be categorized into three groups: normal earphones, computer headphones, and phone headsets.

Normal earphones are widely used in various devices, including  PC, music players and smartphones, and mobile phones. Many mobile phones now come equipped with earphones as a standard accessory, making them almost ubiquitous. Additionally, the market price for these earphones is relatively low.

A row of headphones diagram(3)

Computer headphones are widely utilized and often included as a standard accessory with most computers. However, the quality of these bundled headphones is generally subpar. While this may be the case for most households, internet cafes have a notably high turnover rate for these accessories due to their inexpensive nature and subsequent frequent replacement every six months. With fierce market competition, wholesale prices for Normal headphones are expected to fall below $5, while branded options remain considerably more expensive.

Headset - The term "headset for call center" may not be widely recognized, but it refers to a phone headset with advanced manufacturing technology, design, and raw materials. This professional-grade headset is commonly used by call center operators and customer service personnel who require prolonged usage. Additionally, industries such as real estate, intermediary services, property management, aviation, hotels, training institutions, and small to medium-sized customer service operations also utilize this type of headset.

Therefore, numerous factors must be taken into consideration in production and design. Firstly, the long-term use and impact on the user are crucial. Secondly, comfort is essential. Thirdly, a service life of more than 3 years is expected. Fourthly, durability is key. Additionally, speaker impedance, noise reduction, and microphone sensitivity are important considerations. Consequently, the relative price tends to be higher due to the use of professional-grade materials by reputable manufacturers with experienced engineers and guaranteed after-sales support. Therefore, it is advisable to purchase from professional factories or companies rather than opting for lower-priced products made from ordinary headset materials commonly found in the market.

Xiamen Inbertec Electronic Technology Co., Ltd. specializes in the production of call center headsets and Bluetooth headsets, which have received high praise from customers globally.


Post time: Apr-30-2024