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FAQs

FAQS

Product - Related

Which call center scenarios are your headsets suitable for?
Do the headsets feature noise cancellation?
Do you offer wireless models? Is Bluetooth connectivity stable?
Are you a factory or trading company?
Do you have datasheets and User Manuals for the headset?

Technical & Compatibility

Are these headsets compatible with major call center systems (e.g., Avaya, Cisco)?
Can they connect to multiple devices simultaneously?

Purchasing & Orders

Do you have a minimum order quantity?
Do you offer OEM/ODM services?
What are your prices?

Shipping & Delivery

What's the lead time? Which international shipping methods do you use?
How about the shipping fees?
Do you guarantee safe and secure delivery of products?

Warranty & Support

What is the product warranty?
What if my headset has static/disconnections?

Payment & Finance

What kinds of payment methods do you accept?
Can you provide VAT invoices?

Miscellaneous

How can I become a distributor?
Do you provide product certifications (e.g., CE, FCC)?
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Video

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