Are you a factory or trading company?

We are a professional headset and accessories factory with rich experience of exporting.

Do you provide OEM, ODM services?

Yes, we do provide OEM, ODM services. We can do the customization based on customers’ requirements.

What are your prices?

Prices are available, please send email to sales@inbertec.com for pricing.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, please send email to sales@inbertec.com for more information.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates for different countries, Conformance; Insurance; Origin, and other export documents where required.

Do you have datasheet and User Manuals of the headset?

Yes, you can send email to support@inbertec.com for datasheet, user manuals and all technical documents.

What is the average lead time?

For samples, the lead time is about 1~3 days. For mass production, the lead time is 2~4 weeks after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

Telegraphic Transfer is preferred. We also accept Paypal, Western Union for small amount.

What is the product warranty?

24 months standard warranty.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the fastest but also most expensive way. By sea freight is the best solution for large volume. Exactly freight rates we can only be given if we know the details of amount, weight and way. Please contact us at sales@inbertec.com for more information.